Panama Trails is strengthening its guest experience with enhanced Tour Manager coverage and dedicated Concierge support.
This coordinated approach ensures the level of service and attention that creates truly memorable journeys.
“I love David and Boquete, its natural surroundings, its tranquillity, and especially the pleasant climate that Boquete offers.
I enjoy helping, guiding, and collaborating to make visitors’ experiences organized and enjoyable.”
Anabel Méndez – Tour Manager, Chiriquí
Panama Trails now has Tour Manager coverage in Chiriquí. Based in the region, Anabel provides on-site assistance and local expertise for your guests visiting David and Boquete. Her proximity to guests and suppliers allows us to respond quickly to needs and maintain the quality standards that define Panama Trails. Anabel values cultural exchange and brings a warm, collaborative approach to every journey.
“I love connecting our travelers with authentic cultures, landscapes, and emotions.
Trips designed to be lived, not just photographed.”
Rafael – Tour Manager
Rafael oversees operations across Panama, ensuring your guests experience the country at its best. He coordinates logistics, solves problems before they arise, and provides constant local support. When itineraries need adjustments, Rafael acts quickly. When guests need guidance, he’s there.
“What I love most about my role is bringing Panama to life for each guest.
I enjoy crafting experiences that feel personal and unforgettable.”
Lian – Concierge
Lian focuses on the details that transform a good trip into an exceptional one. She anticipates needs, handles requests efficiently, and adds personal touches that guests remember. Her proactive approach means smoother experiences for your guests.
Our Tour Manager and Concierge teams work together to deliver service that goes beyond logistics. Here's what that looks like in practice:
A Single Point of Contact: Before your guests arrive, you’ll know exactly who their Tour Manager is. One person oversees the entire journey, from arrival at the airport to departure.
Airport-to-Airport Service: Tour Managers meet guests at arrivals, assist with luggage, exchange contact information, and see them off at the end of their trip. First and last impressions are handled personally.
Proactive Communication: Tour Managers check in regularly throughout the stay. They provide recommendations, confirm next-day transfers, remind guests what to bring for activities, and offer 24-hour assistance. Your guests always know what to expect.
Your Eyes on the Ground: Tour Managers keep you informed throughout the journey. You’ll hear about trip highlights, what resonated most with your guests, and special moments worth knowing about.
The Invisible Luxury of Concierge Service
While Tour Managers handle the journey, our Concierge Team works behind the scenes on the details that elevate it:
Room upgrades requested before arrival. We know each property intimately and which rooms offer the finest experience.
Handwritten welcome notes and pillow gifts that make guests feel cared for from the moment they arrive. Download our Pillow & Welcome Gift Guide.
Dining recommendations and reservations managed on your behalf. Download our Foodie Portfolios.
Transfer amenities in every vehicle: complimentary bottled water, cool towels, WiFi, USB charging ports, and air-conditioned comfort.
These thoughtful touches delight your guests and make you shine.
Designed with Purpose. Delivered with Care.
With dedicated support in Chiriquí and Tour Manager service across Panama, we provide the local presence, quick response times, and coordinated service that create memorable experiences.
Panama Trails is committed to giving you the tools to deliver exceptional journeys.
Ready to start? Contact Maria Isabel.
